Return to Work Planner

Our Return-to-Work Services department has an exciting new opportunity! We are looking for a Return-to-Work Planner to complete the preliminary claim review, worker and employer interviews, and collaborate with workers and employers in developing safe and suitable RTW plans. 

In this role, you’ll be accountable for the proactive management of claims and to educate and engage with employers on return-to-work planning.

How you’ll make a difference: You’ll provide compassionate, supportive service to people injured at work.

Where you’ll work

At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.

This position is in Kelowna.

How you’ll make a difference: You’ll provide compassionate, supportive service to people injured at work.

• Work in collaboration with staff in Claims and Rehabilitation Services and Prevention Services to proactively manage claims including developing and supporting recovery and RTW plans for injured workers and employers
• Communicate through telephone and written correspondence on personal inquiries in the context of RTW planning and support
• Contact the worker and employer to gather evidence, and provide claim information
• Keep current with applicable changes to legislation, policy, and relevant claims-related processes
• Review and document information on the claim file, including associated action item and confirm claim entitlement

We’re looking for someone who can:

• Independently plan, prioritize, and manage a complex & diverse caseload; coordinate activities and participants, while dealing with changing priorities
• Take initiative, provide leadership, motivate, and mentor others
• Independently gather and analyze information to make sound, evidence-based recommendations and apply problem solving techniques to resolve issues.
• Develop and maintain positive, client focused relationships with internal and external stakeholders

Your background and experience

• An undergraduate degree in health sciences, psychology, disability management, kinesiology or related program
• A minimum of one and a half years of experience in recovery, return to work, disability management or a combination thereof.

We’ll consider an equivalent combination of education and experience.

Important to know

Before we can finalize any offer of employment, you must:

• Successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults.
• Confirm you’re legally entitled to work in Canada.

WorkSafeBC’s COVID-19 Employee Mandatory Vaccine Policy is suspended effective January 9, 2023; however, we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What’s it like to work at WorkSafeBC?

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are.

Our benefits

As a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life.  Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
• 3 weeks of vacation in your first year, with regular increases based on years of service
• Extensive health care and dental benefits
• Optional leave and earned-time-off arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)

Learn more: Find out what we offer.

Salary: $35.81/hourly

Want to apply?

• Applications are welcomed immediately; however, must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.