Product Owner

Do you have an interest in leading digital initiatives in a strategic role? Are you passionate about organizational health, safety and wellness? Are you looking for an opportunity to support important organizational initiatives? Under direction of the Senior Manager Business Product Management, the People & Culture Product Owner will provide subject matter leadership to support the business ownership of our enterprise Employee Health, Safety & Wellness and Corporate Security and Emergency Management (EHSW and CSEM) products, including SaaS systems, custom-built solutions, interfaces, and related People & Culture data. You will act as the liaison between the business and technology to lead initiatives that strengthen WorkSafeBC’s health and safety capabilities, with an initial primary focus on implementing a net new EHSW system and partnering closely with the vendor and EHSW/CSEM business teams.

You have a strong understanding of end-to-end EHSW and CSEM business processes, risk and compliance considerations, data, and systems, and you can lead and coordinate complex initiatives from planning through implementation. You are comfortable driving system change, supporting business readiness, and ensuring solutions align with operational health and safety needs. If you’d like to contribute to a role that represents EHSW and CSEM in technology projects and facilitates sustainable business change, then we’d like to hear from you.

In this role, you’ll build and maintain excellent relationships internally and externally at all levels of the organization, partnering closely with key stakeholders while ensuring that confidential and sensitive management information related to WorkSafeBC’s operations are handled with discretion and tact.  

How you’ll make a difference: You’ll help ensure B.C. workers go home safely at the end of their workday.

Where you’ll work

At WorkSafeBC, we offer a model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you will work primarily from our Richmond office, with some flexibility to work from your home in B.C.

• Serve as the lead resource for EHSW and CSEM digital initiatives, with a focus on strengthening organizational health and safety processes, systems, data, and
• compliance outcomes
• Lead and coordinate projects from planning through implementation, including requirements gathering, work planning, stakeholder alignment, risk tracking, and milestone management
• Gather and document critical business and technical requirements while considering multiple perspectives and making recommendations through research and analysis
• Work with vendors, I&T resources, and implementation partners to design, configure, test, and implement EHSW and CSEM systems and interfaces
• Support prioritization of enhancements and initiatives by balancing operational needs, health and safety objectives, and overall P&C systems roadmap considerations
• Develop clear communications, training materials, and presentations for a range of audiences, including employees, business partners, and senior leadership
• Build strong working relationships across business and technology teams, using a service-oriented approach to support collaboration, issue resolution, and change adoption
• Participate in planning activities with the P&C management team and contribute to organizational and divisional priorities
• Provide ongoing monitoring and assurance that EHSW and CSEM products continue to deliver business value and support evolving organizational needs
• Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking

We’re looking for someone who can:

• Encourage and lead change and improvement through creative problem-solving and strategic thinking
• Identify trends, risks, problems, and opportunities in relation to EHSW and CSEM business processes, systems, and services
• Lead projects from inception to completion, monitoring progress, coordinating stakeholders, and ensuring deadlines are met
• Recommend future processes and system integration aligned to departmental and divisional vision and strategies
• Identify health and safety risks, control measures, and regulatory considerations and translate them into practical business and system requirements
• Organize priorities, processes, responsibilities, stakeholders, related systems, and tools in a structured and effective way
• Communicate complex information clearly and confidently through strong written, verbal, presentation, and facilitation skills
• Lead the configuration and implementation of systems and tools
• Lead the monitoring and updating of system performance and value-added services
• Facilitate the quality assurance of system processes and data
• Inform organizational and program-specific health and safety practices

Your background and experience

• A degree in Occupational Health and Safety, Information Technology, Business Management, or a related discipline
• A minimum of 5 years of recent, related experience in health and safety systems, people technology, business analysis, project delivery, or a related leadership
• capacity
• Strong understanding of organizational health and safety and/or corporate security business processes
• Previous experience implementing a SaaS solution
• Project management experience, strong organizational skills, and the ability to manage multiple priorities and stakeholders effectively are preferred
• Exceptional communication, facilitation, presentation, and stakeholder engagement skills are preferred
• Canadian Registered Safety Professional (CRSP), Certified Product Manager (CPM), Project Management Professional (PMP), or a related certification is an asset

We’ll consider an equivalent combination of education and experience.  

Important to know

Before we can finalize any offer of employment, you must:

• Consent to a criminal record check and successfully meet the criminal record clearance

• Confirm you’re legally entitled to work in Canada

WorkSafeBC’s COVID-19 Employee Mandatory Vaccine Policy (the “Policy”) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders.  We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What’s it like to work at WorkSafeBC?

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are.

Our benefits

As a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life.  Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
• 4 weeks of vacation in your first year, with regular increases based on years of service
• Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account
• Optional leave arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)

Learn more: Find out what we offer.

Salary: $119,091 - $144,695/annually

Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.