Payroll Assistant

Are you a resourceful, self-motivated individual who can complete full-cycle payroll processing? Do you have a year or more of experience working with a large, complex payroll system? Our Payroll Services department has an opportunity for a Payroll Assistant to process payroll transactions for our 4300 employees. If you have a strong customer service focus, are detail-oriented, and have payroll experience in a mid-size organization, we’d like to hear from you.

How you’ll make a difference: You’ll help protect the financial integrity of B.C.’s workers’ compensation system, ensuring we serve British Columbians now and in the future.

Where you’ll work

At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.

• Coordinate, verify, and ensure the accuracy of information received for the completion of salary and benefit transactions on tasks such as new hires, terminations, leaves, promotions, salary increases, and more
• Ensure that all transactions meet with current Collective Agreement and payroll legislation
• Liaise with and provide information to employees throughout the organization and external groups such a benefit carrier, insurance companies, EI, external auditors, and Canada Revenue Agency
• Balance and reconcile the monthly superannuation report for eligible employees, complete statistics, beneficiary, and refund forms and forward to BC Pension Corporation
• Extract data from the payroll system into spreadsheets and format to user specifications to provide information to various departments in the organization
• Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking.

We’re looking for someone who can:

• Plan and prioritize a detailed, high-volume workload while ensuring accuracy and meeting deadlines
• Actively listen to obtain relevant facts and clearly explain information to individuals with varying levels of understanding
• Communicate confidently to internal and external clients in a courteous, positive manner
• Analyze information and investigate problems in order to achieve an appropriate and timely solution
• Provide quality customer service exhibiting diplomacy, professionalism, particularly in resolving a problem or complaint

Your background and experience

• PCP (Payroll Compliance Practitioner) certification
• A minimum of one year of experience in full-cycle payroll processing, working with a large, complex payroll system
• Grade 12 supplemented by courses from the National Payroll Institute or other relevant post-secondary courses may be considered
• Experience working in a unionized environment and familiarity with PeopleSoft are considered assets

We’ll consider an equivalent combination of education and experience.

Important to know

Before we can finalize any offer of employment, you must:

• Successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What’s it like to work at WorkSafeBC?

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are.

Our benefits

As a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life.  Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
• 3 weeks of vacation in your first year, with regular increases based on years of service
• Extensive health care and dental benefits
• Optional leave and earned-time-off arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)

Salary: $32.92/hourly

Want to apply?

• Applications are welcomed immediately; however, must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.
• We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.